Refund policy

Return Policy

**ALL RETURNS ARE SUBJECT TO REVIEW**

All bulk-quantity orders are subject to review and are considered final sale.

No invoice, commercial or otherwise, shall be issued for the items
The sole documentation provided shall be proof of purchase provided from your bank.

Please don't return our items until we authorize your return.

Items must be returned within 15 days of receipt.
Returned items may be subject to a restocking fee.
All items must be returned in the original containers.
Test our products at no risk to you under your own special working conditions. Our products are guaranteed to meet your requirements whatever they may be, or your money back. Email weborders@prolong.com with your order information to begin or Contact us at:

1937 Mount Vernon Avenue Pomona, CA 91768
Toll Free: 1.800.540.5823 Fax: 1.800.966.5823 | International: 1.909.865.3081 Fax: 1.909.865.4467
Hours of Operation: 8:00 am - 4:30 pm PDT/PST